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Shipping & Returns
Shipping & Returns

Shopping Regulations
The order is considered binding.
The basic rules governing the purchase of the Civil Code of the Czech Republic.
Customers ordering goods respecting the purchase order and agrees with the delivery, payment conditions and complaints of purchased goods.
After receiving the order supplier of e-mail or phone confirming your order.
Transportation is provided by the supplier of goods within the Czech Republic.
Prices listed at the time orders are final prices and apply to any subsequent price adjustment.
Supplier reserves the right to change prices and product range without prior notice.

Terms of delivery and payment

Goods supplied in the following ways:
Cash on Delivery
pickup and pay in person
mail or forwarding service for advance payment of invoices, you can print on our site
mail or forwarding service for payment by bank transfer
 
Each consignment will be accompanied by an invoice - we are subject to VAT.
 
Upon delivery of goods by post Czech charge postage according to the rates of the Czech Post. For shipments received from any supplier of services, we charge only the actual costs. Quantity. The actual amount of the fee you can find in your shopping cart by clicking the price of transport. Selected products from our offer is free shipping. This is stated in the description.

Delivery times
All Orders are usually within 3 working days and no later than two weeks in the order in which they were received. If the goods are sold with great interest and the delivery time would exceed 2 weeks, we will inform you in time. If you choose advance payment, deposits, etc. is handled by contract to the value date of payment. Of course you can always advance the date of delivery of a specific product.

Reclamation
On each of the goods covered by statutory warranty period unless otherwise stated. The guarantee covers all the obvious and hidden defects which are not compatible with its functionality, usability and aesthetic characteristics. For goods, where necessary, the seller will guarantee certificate, the buyer receives the goods at the same time. For other goods, the buyer shows the origin of the goods invoice, receipt (delivery note). For this purpose, the purchaser is required to read this document and package goods claimed during the guarantee period uschovat.Kupující shall inspect the goods without undue delay after its receipt. The takeover means the delivery of the goods carrier (Czech Post, DPD, DPD, ...) to the customer. Buyer must notify seller immediately after the inspection of the delivered goods all defects found. When you determine the difference in the quantity or type of goods and information in the invoice or delivery note must be made on the status of the seller immediately upon receipt. Buyer must notify Seller in writing of the deficiencies at the seller. The notice must give the buyer found defects (characterization, as the show) and must include a claim that due to defect claims. Buyer due to defects in the goods can exercise the following rights: the missing supply of goods, a reasonable discount on the purchase price, withdrawal. The claim for breach of the warranty expires or přelepek protective seal, improper installation, operation or treatment, using the product under conditions that do not meet the conditions specified in the instructions. The complaint shall always be accompanied by an invoice (delivery note), proof of payment and delivery of goods and its own complaint.In the case of complaints concerning defective goods, the seller has assumed a quality guarantee from the manufacturer defect must be claimed no later than the end of the warranty period. The seller is obliged to settle the claim within the statutory period of 30 days. The statutory period begins to run from the date of service complaints to the seller.The cost of sending (right) claimed the goods by the customer.
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